Member help

Member help is a quick stop for Go365® members to get answers and find resources. 

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Videos

Learn how to get the most out of Go365 by checking out our instructional videos and walk-throughs.

  • Go365: Members share why completing a biometric screening is important Go365: Members share why completing a biometric screening is important
  • Go365: Introducing your well-being and rewards program Go365: Introducing your well-being and rewards program
  • Go365: Learn how to get the most from your new well-being and rewards program Go365: Learn how to get the most from your new well-being and rewards program
  • How to use HealthyFood How to use HealthyFood
  • How to Choose the Right Fitness Device for You How to Choose the Right Fitness Device for You
  • 201: How to Take Your Health Assessment 201: How to Take Your Health Assessment
  • 201: How to Get a Biometric Screening 201: How to Get a Biometric Screening
  • 201: How to Log a Verified Workout - 2018 201: How to Log a Verified Workout - 2018
  • 301: How to Submit Activities for Points 301: How to Submit Activities for Points
  • 301: What's in the Go365 Mall 301: What's in the Go365 Mall
  • 301: How to Complete Recommended Activities 301: How to Complete Recommended Activities
  • Getting to Silver Status is Easy Getting to Silver Status is Easy
  • What's in the Go365 App? What's in the Go365 App?
  • Go365: How Daily Fitness Points Work Go365: How Daily Fitness Points Work
  • Go365: What are Bonus Bucks? Go365: What are Bonus Bucks?
  • Go365: How to get started Go365: How to get started
  • What Biometrics Carry Over to the Next Program Year? What Biometrics Carry Over to the Next Program Year?
  • When do Bucks Expire? When do Bucks Expire?
  • What to expect when your program year renews? What to expect when your program year renews?
  • Go365 Virtual Well-being Coaching Go365 Virtual Well-being Coaching
  • Go365 eGift Cards Go365 eGift Cards
  • New Member Activation New Member Activation